Lamdix / Services

What we do.

Six disciplines, designed to work as one system — or engaged one at a time where that's what the problem needs.

Custom Software Development

Web applications, mobile apps, SaaS products, ecommerce, APIs, and enterprise systems — designed, built, and maintained end to end.

  • Discovery notes and a written technical plan
  • Working software delivered in visible increments — you review real builds, not status decks.
  • Automated test coverage on the paths that carry business risk.
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AI Agents & Chatbots

Knowledge assistants, retrieval-grounded chatbots, and tool-using agents — evaluated, monitored, and handed to humans when it matters.

  • A working agent or chatbot integrated into your site, helpdesk, or internal tools.
  • Retrieval pipeline over your content
  • Tool definitions with explicit permissions — what the agent may read, write, and never touch.
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Voice AI & Calling Agents

Inbound call answering, routing, and appointment handling with voice AI — disclosed, recorded responsibly, and always escapable to a human.

  • Inbound voice agent
  • Human fallback design
  • Call recording and transcription with appropriate disclosure and retention settings.
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Calling Campaigns

Structured outreach programs — lead qualification, appointment setting, and customer follow-up — with consent, opt-outs, and clean CRM data.

  • Campaign design
  • Script development and iteration based on recorded-call review.
  • Calling execution — AI agents, human callers, or a hybrid, matched to the segment.
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Customer Support

Support operations that combine people and AI — helpdesk setup, multichannel coverage, escalation design, and quality review.

  • Helpdesk selection and setup
  • Knowledge base structure and a maintenance process that keeps it honest.
  • AI first-line handling where appropriate, with clean human handoff.
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Cloud & Product Engineering

The engineering layer around the product — DevOps, cloud infrastructure, security, testing, UX, integrations, and ongoing maintenance.

  • CI/CD pipeline with automated build, test, and staged deployment.
  • Cloud infrastructure setup or cleanup
  • Security baseline
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Engagement models

Ways to work together.

Project build

A defined scope, delivered in visible increments with written deliverables and a clean handover.

Dedicated squad

A focused engineering unit embedded with your team for a defined period — same standards, your priorities.

Ongoing partnership

Continuous product engineering and operations with a steady rhythm and explicit response expectations.

Start a project

The next move is yours.

Tell us what you're building or fixing. We read every inquiry ourselves and reply from a real inbox.

Start a projectcontact@lamdix.com